Aruba.com
Tourism website
Client
Brief
Aruba’s GDP is reliant on tourism and needed a revamped website that promotes the island's natural beauty and culture.
Launched
May 2018
Role
Design Director, Designer
Tags
Website Design
Bloomreach
Tourism

Best in Class Destination

After doing research with Caribbean travelers, we identified numerous areas to separate Aruba from the rest of the islands.

Defining the Experience

Aruba was often mistaken as being sleepy and lacked excitement. Through research and strategy, five key personas were identified and a personalization strategy was developed to target each audience with content that resonated.

Next Gen Sitemap
The sitemap was retooled to focus on four key areas: Why Aruba, Things to Do, Plan your Visit, and Our Island.
Mobile First
The target audience preferred using their smart phone for research, so the mobile experience ensured the right content was a click away.
Personalize the Experience
A three tiered personalization strategy delivered contextual content to the unique requirements of the site visitor.
The Tech Stack
Aruba required a headless CMS to deliver content from multiple sources, along with the need to localize content for eight countries.

One happy island

The homepage is personalized based on pathways into the site, content interaction, and saved preferences. An immersive full motion video and curated experiences showcase Aruba’s culture, people and entertainment.

Immerse yourself

The reimagined website showcase the natural beauty of the island, as well as friendly locals and their cultural heritage.

By making the content more immersive, visitors get a new perspective on what Aruba has to offer.

Why Choose Aruba

Category landing pages were broken into four themes to focus on the Aruba difference, the variety of activities, where to stay on the island, and information about Aruba.

Since Aruba businesses are curating their own partner pages, the detail page needed to be flexible to handle multiple levels of content and media.

REsults

4
Specific Personas
250+
Things to Do in Aruba
One
Happy Island

Credits

Ashley Engel
Director, Program Management
Becky Minervino
Partner, Strategy
Chip O'Toole
Design Director
Dave Batista
Partner, Chief Creatvie
Evan Lavidor
Partner, Technology
Heather LeChance
Account Supervisor
Jim Rich
Partner, Technology
John Armstrong
Sr. Front End Architect
Jon Ianelli
Partner, Client Service
Krista Siniscarco
Director, Experience Strategy
Linda Mateos
ACD, Experience Design
Sarah Larson
Sr. Front End Developer
Yaoming Hao
Illustrator / Designer